Frequently Asked Questions About Counselling

What is Counselling?

Counselling is a process of helping someone address their problems in a positive way to help them clarify issues and develop strategies to help in the future. A counsellor is trained to talk someone through an issue and focus on what really matters.

How much does counselling cost?

At Horizon Counselling Services, our initial consultation is £25 and then subsequent individual sessions are £50 per session. Young person counselling is £45 and Relationship counselling is £70 per session.

We offer a 10% discount for armed forces and emergency services personnel, NHS staff, university staff and students.

How long does each counselling session last?

At Horizon Counselling Services, all of our sessions are between 50 and 60 minutes each.

How regularly will I see my counsellor?

We recommend seeing your counsellor every week initially, but we will work around your availability and needs. Counselling requires consistency in order to reap the best rewards and see your progress.

How do I have to pay for counselling sessions?

We accept all forms of payment, including cash, Apple Pay, BACS, and electronic payments.

How do I know which counsellor to choose?

Before choosing a counsellor, find out their background and qualifications, as well as what type of therapy they practice and if they have a specialism. Ideally find a counsellor that specialises and has experience in the topic that you want to discuss in counselling. Ask about general policies and their style as well, you want to make sure you find a counsellor you are comfortable with.

Please take a look at our therapist page to find out about our therapists.

How do I know if I need counselling?

Counselling may help you if something has been troubling you for a period of time and you’re having difficulty finding a solution on your own. If you notice that you are not enjoying the things in your life like you have before or seem to be struggling with normal everyday things these can also be an indicator that you may need some support at this time.

What happens in a counselling session?

Counselling sessions are normally 50-60 minutes. Counselling is all about communication. Counsellors are trained to listen to you, your thoughts, feelings, and opinions and then will give you some strategic ideas to use in the future.

What issues can counselling help with?

At Horizons Counselling Services, we provide counselling for the following issues: Low mood, Confidence, Self Esteem, Sexual problems, Health Anxiety, Stress, Young People, Anxiety, Anger, Bereavement, Depression, Relationships, Family Issues, Self-Harm and Domestic Abuse.

Will my counselling sessions be confidential?

In most cases, YES. Confidentiality is an important part of building a trusting relationship with your counsellor. However, there may be some situations when confidentiality can’t be kept, this could be if they are concerned that you’re at risk of harming either yourself or others. Counsellors should always tell you if they are going to involve someone else before they do it.

Can I speak to my counsellor before my appointment?

Yes, you can speak to your counsellor outside of your sessions, however when your counsellor will be available will be set by them. If you’re in a true emergency, you can call 999.

Does my GP need to refer me for an appointment to see a therapist?

Anyone registered to a GP practice can be referred to talking therapies on the NHS, but you can refer yourself directly to Horizon Counselling Horizon online or via their phone number 01752-221119.

What is the difference between a counsellor and a therapist?

A counsellor is usually someone who treats a person short term, during which time they will address behavioural patterns. A therapist will treat someone long term in order to help them through deeper issues.